Insta-Pro International is a global leader in the manufacture of extrusion and pressing equipment for processing oilseeds, grains, pet food and fish feed. Based in Des Moines, IA, we have over 45 years of history in providing value-added, unique processing solutions for small to medium processing needs. Our entrepreneurial spirit and focus on growth offer an exciting work environment where our employees contribute directly to the success of our company.
The Service Technician position will be located at our Des Moines, Iowa Headquarters and will report to the Start-Up Manager. This position will perform on-site start-ups at customer locations, ensuring all Insta-Pro equipment is operating properly and customer operators are properly trained.
The right candidate should be bilingual in Spanish and English, able to effectively work in a team environment, and have strong communication and mechanical skills.
RESPONSIBILITIES
-Inspect installation of production line including electrical connections, transitions, layout, etc.
-Make mechanical adjustments as needed.
-Makes service calls to extruder plants.
-Responds to extruder owner/operator questions by phone and email.
-Advises visitors and extruder prospects on Insta-Pro equipment in conjunction with sales team.
-Prepares activity and trip reports.
-Assist in equipment assembly and R&D areas as needed.
-Assist service and sales staff internationally and domestically.
-Assist service team with customer communications with Spanish speaking customers.
REQUIREMENTS
-Must be authorized to work in the United States.
-High School Diploma or equivalent required.
-Feed or food extrusion related experience preferred but will provide training.
-Agriculture background a plus.
-Mechanical background/abilities required.
-General electrical knowledge preferred.
-Proficient in Microsoft Office Suite.
-Fluent in technical language, both English and Spanish.
-Willingness to travel 25-50% of the time.
-Must be willing to travel internationally.
BENEFITS
Insta-Pro provides a competitive salary package and bonus program as well as a strong benefits package with an excellent 401K program, health, dental, vision, life and disability coverage.
Please send your resume to: Joanne Nikles jnikles@insta-pro.com