Novus International, headquartered in St. Charles, Missouri, creates animal nutrition solutions for livestock, poultry and aquaculture. Novus operations include corporate offices, research and development laboratories and manufacturing facilities in more than 35 countries, as well as smaller offices with field staff in an additional 60 countries.
At each Novus location around the world, day-to-day business is guided with the goal of achieving a clearly defined corporate Vision and Mission.
To help feed the world affordable, wholesome food and achieve a higher quality of life.
Make a clear difference in sustainably meeting the growing global need for nutrition and health.
Novus´s Core Values bring this Vision and Mission to life. These Core Values define, in practical terms, how our 800-plus employees in over 100 countries conduct business with each other, with our more than 3,000 customers worldwide and with other stakeholders. They guide all business strategies, plans and objectives. They shape our company´s culture, which begins at the individual level and carries through to the marketplace.
We seek excellence from every employee. We encourage, expect and support alignment, diversity, individual growth, initiative and teamwork.
We strive to provide products with demonstrable value. Our research focuses on leading-edge concepts, and we are committed to supplying preferred products and services.
It is critical that we maximize long-term customer satisfaction. Whether related to products, services or innovation, we must always anticipate our customers´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´´ needs and exceed their expectations.
We protect our employees, the public and the environment. Specifically, we make health, safety and environmental considerations a priority in everything we do.
We act with integrity. We treat all of our stakeholders - including employees, customers, suppliers, business partners, our owners and the public - in a fair and ethical manner
Novus Triple S Bottomline
Novus Triple S Bottomline honors our commitment to Solutions, Service and Sustainability.
Solutions and Novus
Novus has pledged to answer customer pains and industry issues by providing solutions. This pledge comes from our rich legacy of providing innovative total management solutions that optimize livestock and poultry production, addressing just about any challenges nutritionists and producers face. We are committed to reducing feed costs, optimizing gut health and supporting a greater plane of nutrition for livestock and poultry production globally.
Service and Novus
Service is central to Novus´s presence in the market as it embodies our interaction with customers, business partners and our communities. Service is multi-dimensional and our approach is to think globally and act locally. Whether providing superior customer service in applying solutions to support our customers in dealing with their many challenges, or working one-on-one in communities we serve, Novus believes in a hands-on working relationship to serve. Our service pledge to all of our stakeholders is a promise of professional, knowledgeable and friendly service and support from people with appropriate backgrounds, training, understanding and commitment to the solutions and markets we participate in around the globe.
Sustainability and Novus
Novus is driven by a vision of helping feed the world affordable, wholesome food so they can achieve a higher quality of life. This ambition is ingrained in our culture and is a driving force in our mission to make a difference in sustainably meeting the growing global need for nutrition and health. Sustainability is a priority for Novus and is a mindset that permeates throughout our operations. We have a social, environmental and economic obligation to deliver products, services and programs that ensure a sustainable future for all of us.
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